联系信息

  1. Email Support

    Support Email: xiaoaiping1983@gmail.com

    Response Time: Within 24 working hours from Monday to Friday. We will reply to all product, shipping, return and policy inquiries via email.
  2. Shopify Inbox Live Chat

    Online chat service is available on our store page during working hours. You can send real-time messages to our support team via the Shopify Inbox widget at the bottom right of every page for fast consultation.

Business Contact Details

  • Store Domain: jgfefk-dx.myshopify.com
  • Service Email: xiaoaiping1983@gmail.com
  • Service Scope: Product consultation, order tracking, return & refund application, policy questions, after-sales problem solving.

Working Hours

Monday – Friday: 09:00 – 18:00 (UTC+8)

Weekends & Public Holidays: Offline, emails will be processed on the next business day.

EU Customer Compliance Notice

For customers located in the European Economic Area (EEA), you may reach us through the above email address to exercise your data privacy rights, submit order complaints, or raise any consumer dispute requests. We will process all EU user requests in accordance with GDPR and local consumer protection regulations.

Tips for Faster Service

When contacting us, please attach your order number, order screenshot and related picture evidence (such as damaged package, logistics issues) if applicable, which will help us resolve your problem much quicker.